Privacy Policy

1. Introduction

Beacon Immigration Group Pte. Ltd. (UEN 202516760C), operating as One Beacon Immigration ("we", "us", "our"), is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 of Singapore ("PDPA"). This Privacy Policy explains how we collect, use, disclose and safeguard your personal data when you visit our website, contact us through WhatsApp, or engage our services.

2. Personal Data We Collect

Depending on how you interact with us, we may collect:

• Your name and contact details, such as your phone number and email address
• The immigration service you are interested in, as indicated through our website or WhatsApp
• Information you voluntarily share with us during consultations, which may include your nationality, employment details, family circumstances and immigration history
• Documents you provide to us for the purpose of preparing and submitting your application

3. How We Collect Your Data

We collect personal data directly from you when you contact us through the WhatsApp function on our website, email us, message us on social media, or engage our services in person or in writing.

4. How We Use Your Data

We use your personal data to:

• Respond to your enquiries and provide consultations
• Prepare, manage and submit immigration applications on your behalf where you have engaged our services
• Communicate with you about the progress of your matter
• Maintain proper business and client records
• Comply with our legal and regulatory obligations

5. Consent and Withdrawal of Consent

By providing your personal data to us, you consent to its collection, use and disclosure for the purposes described in this policy. You may withdraw your consent at any time by contacting us at support@beaconimm.com.sg. Please note that withdrawing consent may affect our ability to continue providing services to you.

6. Disclosure of Your Data

We do not sell your personal data to any party. We may disclose your personal data only in the following circumstances:

• To the relevant Singapore government authorities, such as ICA or MOM, as part of an application you have engaged us to prepare and submit
• To third party service providers that support our operations, such as messaging platforms, strictly for communication purposes
• Where required by law, court order or regulatory requirement

Please note that communications through WhatsApp are subject to the privacy policy of WhatsApp LLC and its parent company Meta Platforms, Inc.

7. Protection and Retention of Your Data

We take reasonable security measures to protect your personal data against unauthorised access, disclosure or misuse. We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law, after which it is securely deleted or anonymised.

8. Access and Correction

Under the PDPA, you have the right to request access to the personal data we hold about you and to request corrections to any inaccurate data. To make such a request, contact us at support@beaconimm.com.sg. We will respond within a reasonable time.

9. Third Party Links

Our website may contain links to external websites, including official government websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at support@beaconimm.com.sg.